Cancellation and Refund Policy
Effective Date: Oct 1, 2023
1. Cancellation Policy
At AI Digital Mart, we want to ensure your satisfaction with our products and services. This Cancellation and Refund Policy outlines our guidelines for cancellations and refunds.
1.1. Eligibility for Cancellation
Cancellation Window: You have the right to cancel your purchase within 7 days of the purchase date to be eligible for a refund.
1.2. How to Cancel
To request a cancellation, please contact our customer support team via email at support@aidigitalmart.com.
2. Refund Policy
If you cancel your order within the 7-day cancellation window:
2.1. Refund Amount
We will refund the full amount of your purchase, minus any payment gateway charges incurred during the transaction.
2.2. Refund Method
Refunds will be processed through the same payment method used for the original purchase. It may take several business days for the refund to be reflected in your account.
2.3. Communication
You will receive confirmation of your cancellation and refund status via email.
3. Beyond the Cancellation Window
If you request a cancellation beyond the initial 7-day cancellation window, we will not be able to provide a refund. In such cases, the sale is considered final.
4. Exceptions
Please note that this cancellation and refund policy does not apply to certain services or products. Any exceptions to this policy will be clearly communicated during the purchase process.
5. Changes to this Policy
AI Digital Mart reserves the right to modify or amend this Cancellation and Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
6. Contact Us
If you have any questions or concerns about this Cancellation and Refund Policy, please contact us at info@aidigitalmart.com.